Privacy Policy - RealEngine

1. Information We Collect

Automatically Collected Information

• Device information (iOS version, device type)
• App usage analytics (features used, generation counts)
• Crash reports and performance data

Information You Provide

• Images you upload for AI processing
• Text prompts for image generation
• Support requests and feedback

Subscription Information

• App Store handles all payment processing
• We receive only subscription status (active/inactive)
• No payment details are stored by us

2. How We Use Information

Service Operation

• Process AI image generation requests
• Provide customer support
• Improve app performance and features

Analytics and Improvement

• Understand feature usage patterns
• Identify and fix technical issues
• Develop new features based on usage

3. Information Sharing

We Do NOT Share

• Your personal images or prompts with third parties
• Your personal information for advertising
• Your data with data brokers

We May Share

• Anonymized usage statistics for service improvement
• Information when required by law
• Data with service providers (AI processing, analytics) under strict agreements

4. Data Security

Protection Measures

• Images processed securely and deleted after generation
• Encrypted data transmission
• Regular security assessments

Data Retention

• Generated images: Stored locally on your device only
• Usage analytics: Retained for 12 months maximum
• Support requests: Retained for 2 years

5. Your Rights

You Can

• Request data deletion by contacting support
• Opt out of analytics (in app settings)
• Cancel subscription anytime (through App Store)

Data Portability

• Generated images are saved to your device
• Export available through app gallery feature

6. Third-Party Services

AI Processing

• We use third-party AI services for image generation
• Images are processed securely and not retained by providers
• No personal information is shared with AI providers

Apple App Store

• Subscription management handled by Apple
• Subject to Apple's Privacy Policy for payments

7. Children's Privacy

• App not intended for users under 13
• No knowingly collected data from children under 13
• If discovered, data will be promptly deleted

8. International Users

• Data may be processed in different countries
• Same privacy protections apply regardless of location

9. Changes to Privacy Policy

• We will notify users of significant changes
• Continued use constitutes acceptance of changes

10. Contact Us

For privacy questions or requests:

• Email: [email protected]
• Response time: Within 7 days